// THE VERGE — INTELLIGENZA ARTIFICIALE
Meta’s Muse AI sent a YouTuber’s address to a stranger
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Here’s what led to the viral post about AI mismanaging deals on Facebook Marketplace.
Here’s what led to the viral post about AI mismanaging deals on Facebook Marketplace.
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Tech YouTuber Matt Robb says that Muse gave out his home address to a total stranger this weekend, after authorizing the bot to handle his Facebook Marketplace account. That’s despite Meta placing great emphasis on the security features of Muse when it launched the personal AI agent earlier this month as it tries to catch up with competing AI providers like Anthropic and OpenAI.
“Just found out it told people my address and agreed a lowball price and then they showed up without it even telling me until late tonight that it messed up,” Robb said on Threads, providing a screenshot of Muse’s admission. “[Muse] didn’t tell me any of this until after the guy had left (luckily I’m in an apartment with security),” he added in a follow up post.
The incident appears to have been caused by the way Muse was prompted to run Robb’s Facebook Marketplace page. Robb shared a Muse-generated summary of the incident with The Verge, in which the agent recounts being given “hands-off” control over replying to Marketplace messages. The summary says he provided Muse with his address, pickup window timeframes, what payment types to accept, and instructions to be “short, casual, and human” in conversation with buyers.