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Walmart is inviting AI agents to shop for you
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While Amazon shuts out AI agents, Walmart is letting them in.
While Amazon shuts out AI agents, Walmart is letting them in.
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Walmart will soon let AI agents shop on its website for you. Next month, the retail giant will allow you to use an AI agent on the site, with systems in place to let you approve and review purchases and set spending limits.
The embrace of AI agents stands in stark contrast to Amazon, which blocked Perplexity’s shopping agent and Meta’s Muse AI assistant. But Walmart is opening its doors to AI shoppers — as long as they follow the retailer’s rules. It has outlined a set of terms for agents, saying that “agents must not take actions beyond what the shopper intends” and cannot change a customer’s payment method. Agents also can only access information needed to complete their task. Walmart says it will block agents that don’t follow these terms.