// THE VERGE — GAMING
Xbox’s former COO has ‘serious concerns’ about her abrupt departure
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Helen Chiang is setting the record straight on her sudden exit from Microsoft.
Helen Chiang is setting the record straight on her sudden exit from Microsoft.
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Xbox’s former chief operating officer, Helen Chiang, suddenly left Microsoft less than two weeks ago after being promoted into the role in July. I wrote in my Notepad newsletter last week that it seemed very weird for Chiang to suddenly depart Microsoft after 21 years with a surprisingly short memo from Xbox CEO Asha Sharma. Now, Chiang says she has “serious concerns” about how she was treated.
In a lengthy LinkedIn post, Chiang doesn’t dispute that she was fired, but she doesn’t say why she was let go. Eurogamer reported last month that Chiang had been “terminated for policy violations,” but she says this is “not accurate.”
Chiang denies unfounded rumors that speculated she was leaking confidential information, or that she left to join a competitor. It’s clear the decision to leave Xbox was out of her hands. “You don’t spend two decades somewhere without developing a deep loyalty to the people, teams, and businesses you’ve helped build,” says Chiang. “Xbox was never just another stop in my career. My end game was always to keep building here.”