// THE VERGE — INTELLIGENZA ARTIFICIALE
Sam Altman apologizes for ‘messy’ GPT-6 Astra rollout that’s locked out paying users
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OpenAI hasn’t provided a clear timeline for when subscribers will get access to the long-hyped Astra.
OpenAI hasn’t provided a clear timeline for when subscribers will get access to the long-hyped Astra.
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Just hours after OpenAI launched GPT-6 Astra, CEO Sam Altman was already apologizing for what he describes as a “messy rollout” after paying users expecting access to the new frontier model were left waiting.
The company hailed the model as a “generational leap in capability” on Thursday and described it as the start of “the AGI era,” a fuzzy and poorly defined term tech executives nevertheless insist on using to promote their products. It said Astra would roll out to some enterprise customers — specifically those with access to its Daybreak cybersecurity platform — that day. This would expand to include all Plus, Pro, Business, and Enterprise users, as well as through the OpenAI API, Microsoft Azure, and AWS Bedrock, over the next few days.
The staggered release that appeared to prioritize business customers annoyed many of OpenAI’s paid subscribers, particularly those on the more expensive Pro plan accustomed to getting access to new products first, often at launch. Social media posts from OpenAI staff announcing the launch on X are filled with comments complaining about access.