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Amazon’s delivery driver smart glasses will reportedly take photos ‘almost constantly’
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Amazon doesn’t have much to say about privacy when it comes to drivers wearing camera-equipped smart glasses.
Amazon doesn’t have much to say about privacy when it comes to drivers wearing camera-equipped smart glasses.
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Amazon deliveries could soon come with a new catch: the delivery driver’s smart glasses will be snapping photos of anything they see while they’re in use, including people and private property. Bloomberg reports that the glasses could take “several thousand captures in a single driver’s typical shift,” which Amazon plans to upload to its AI Wellspring platform. When asked if customers will be able to opt-out of this, Amazon’s Viraj Chatterjee told Bloomberg, “We haven’t thought about that.”
Chatterjee claimed Amazon’s only using the data from the glasses to “enhance the delivery process,” adding, “The intent has never been stuff like surveillance.” The impact of surveillance tech won’t be new to Amazon’s delivery drivers, who have had AI cameras watching in their vehicles and complained about it failing to register secured seat belts, or forcing them to pull over to take a sip of coffee, or having footage from the cameras leaked online.
Chatterjee also told Bloomberg that Amazon’s systems will blur any people and license plates in the images before they’re passed along for human review. Bloomberg says Amazon confirmed that “images from the smart glasses could be obtained with a warrant,” but wouldn’t specify how long it plans to store the images for. There reportedly won’t be a way for customers to see any images Amazon has of them or their property, or ask Amazon to delete those photos.