// BBC UK NEWS — CRONACA
Airbnb host felt 'violated' after house trashed
Leanne Duff says it was "carnage" inside her property after an Airbnb stay
An Airbnb host has described being too upset to return to her own home after it was trashed during a party.
Leanne Duff, from Plymouth, Devon, said she felt "violated" after every room in her house was damaged in April, including her 13-year-old son's bedroom.
She said food was smeared over the walls, internal doors were removed and stacked in a room, a TV was smashed and her son's electric guitar had its strings cut and his toys ripped.
Airbnb said it had removed a teenager who booked the property from its platform and reimbursed Duff the cost of damage to the property, while police said they could not prove among those present who caused it.
The minimum age to create an account and book a property on Airbnb is 18 and the firm said hosts and guests must complete an identity verification process.
Airbnb said "no verification system is foolproof" but identity checks across the platform were "designed to help users have greater confidence that people on Airbnb are who they say they are".
Airbnb reimbursed the cost of damage to the property, including a broken TV
Duff, who rents out her home when she is not there to supplement her income, has been a host for seven years and has 200 positive reviews.
She said she had never had an issue before but knew something was amiss when she returned to the property to notice her window was wide open and her sofa cushions in the street.